Send customers their Merit Aktiva invoice by email, and let sild tell you when something needs you. Here's how to set up both.
The invoice for the customer
sild · Merit Aktiva → Settings → Invoices has two options:
- Email the Merit Aktiva invoice to the customer: Merit Aktiva sends the invoice PDF to the billing email from its own mail service.
- Attach the Merit Aktiva invoice PDF to the Completed order email: your shop sends the PDF with its usual WooCommerce email, from its own address. The invoice must exist by then, so create invoices at Processing or on payment.
Pick one of them, or the customer gets the invoice twice. You can also download the invoice PDF with the PDF button in the sild · Merit Aktiva box on the order screen.
Emails to you
- Open Settings → Emails (the Emails to you section).
- In Send to, enter where the emails should go. Empty means the email of your sild account.
- Tick Email me when orders fail, Merit Aktiva refuses the key or the daily check finds a problem. You'll get:
- failed orders, with the reason and how to fix it, at most one email every three hours;
- one email if Merit Aktiva no longer accepts the key or the licence no longer includes the API. Orders wait, and none are lost;
- problems found by the daily check.
- If you like a morning report, tick Send the daily summary even when all is well: yesterday's numbers, even when nothing is wrong.
- Click Save settings.
Done! If something goes wrong, you'll know by email. The emails are in Estonian or English, following the shop's language.
The invoice emails, alerts and the daily summary come with every paid plan. If a checkbox is greyed out and marked Paid plans, it isn't in your plan. See the pricing page.
The daily check
In live mode, every morning at about 7:00 Estonian time, sild checks the day before:
- how many orders got an invoice, how many are waiting for payment or a status, and how many are held by the plan limit;
- which orders failed and need you;
- whether any work has been stuck in the queue for over two hours;
- whether every invoice sild made yesterday is still in Merit Aktiva with the same total.
The result is on Overview in the Sync health card, e.g. "Daily check of 5 Oct: all 12 invoices are in Merit Aktiva." If an invoice was deleted there or its total changed, Needs attention shows "N invoices were changed in Merit Aktiva after sild made them", with the order numbers. Check with your accountant that this was meant to happen.
If Merit Aktiva doesn't answer during the check, it runs again the next morning.